Even though our corporate offices are in Florida, our teams of experts are located all around the country – in a variety of different time zones.
Therefore, to best serve you, we’ve created the following national email “network” that will automatically send your question to the right expert – and get you the best possible answer in the shortest time.
Just click on the link below (or paste the link into your email) that best fits your question, and we will get back to you with an answer as quickly as possible. Please make sure to include a phone number where you can be reached in case we need to get a hold of you directly. 
If you have ideas for cute names and feel they should
be included in our extensive list of names, please email them to:
cutenames@sugarbears.com
If you have fun stories, ideas, or even
just general questions, this is the place to go.
customerservice@sugarbears.com
If you are having technical trouble with the
website only, please email our tech support department at :
techsupport@sugarbears.com
If you have a question about an order, email:
orders@sugarbears.com
If you have an URGENT health emergency, please email our experts directly at
the following address. Please use this only for urgent emergencies:
healthemergency@sugarbears.com
PocketPets Corporate Office
16710 Sanctuary Estates Drive – Cape Coral, FL 33993